Frequently Asked Questions
Everything you need to know about shopping for authentic silks at Vijayalakshmi Silks.
How can I be sure of the silk's authenticity?
All our sarees are crafted from premium quality silk and come with the Silk Mark certification, ensuring 100% pure silk and authentic zari work.
Do you offer international shipping?
Yes, we ship our exquisite silk collections worldwide. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.
Can I request custom blouse stitching?
Absolutely. We provide professional tailoring services for blouses. You can select the 'Custom Stitching' option on the product page and provide your measurements.
What is your return and exchange policy?
We accept returns within 7 days of delivery for items in their original, unused condition with tags intact. Please note that customized or stitched items are not eligible for return.
How should I care for my silk saree?
To preserve the longevity and luster of your silk, we strictly recommend dry cleaning only. Store your sarees in a cool, dry place wrapped in a muslin cloth.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and international payments via secure gateways to ensure a safe shopping experience.